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Know More About Savvy Seats Events

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At Savvy Seats, we’re proud of our 15 years of experience in ticketing and event curation, having helped to host and elevate countless events over the years. From organizing memorable tailgate parties to collaborating with brands for event launches, we have continuously delivered exceptional experiences that make a lasting impression. Our commitment to excellence is reflected in our passion for event hosting, where we bring people together, creating exciting atmospheres that cater to diverse audiences.

We also take pride in our extensive network of partners, artists, and collaborators that allow us to curate dynamic and unforgettable events. Whether it’s launching a brand-new product, organizing a local concert with artists, or creating a special event that resonates with attendees, Savvy Seats has the expertise to make it happen. Over the years, we’ve forged relationships that have helped us push the boundaries of what’s possible and deliver events that stand out from the rest.

At Savvy Seats, we are more than just a ticketing platform—we’re creators of experiences. Our ability to seamlessly connect people with the hottest events is matched by our dedication to providing exceptional customer service and ensuring every event goes off without a hitch. Whether you're attending a tailgate, joining a concert, or taking part in an exclusive launch, we guarantee you’ll be part of an event that exceeds expectations. We can’t wait for you to join us and see for yourself what makes Savvy Seats an industry leader in event curation.


 

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Frequently Asked Questions

 

After placing a successful order, you should receive a confirmation number and/or confirmation email. You can also log in to your account and check "User Menu > Order > Order History".

When you complete the purchase, assuming that you have selected e-tickets as delivery method: You'll see the tickets on the confirmation page and can print them right away In your confirmation email, there is a link to the "Print Tickets" You can log in to your account and print tickets from "User Menu > Tickets > Print Tickets".

Yes, click on the sign in button, enter the email you used for the purchase and you can claim your account by confirming your email address.

Credit card dashboards may show Authorizations as charges, but they are not actual charges and will disappear in a few days. If you didn’t receive a confirmation email or number, check User Menu > Tickets > My Tickets before trying again—your purchase is only successful when you see the confirmation page.

1. Check User Menu > Tickets > My Tickets to ensure your purchase went through once. If you made duplicates, consider returning them. 2. If your billing address is incorrect, the AVS (address verification system) may reject the payment but place a temporary hold (authorization). This hold isn’t a charge and will drop off in a few days—check your statement to confirm.

Most events accept mobile tickets, but some don't. Unless clearly instructed otherwise in the event information or the delivery method choices, you should try to print your tickets.

Contact us right away, and we may be able to change your delivery method.

If the event’s exchange policy allows, use User Menu > Tickets > Exchange Tickets to exchange, upgrade, or change your ticket date. If returns are allowed, use User Menu > Tickets > Return Tickets for store credit to buy new tickets. If you need further assistance, contact us—we may be able to help with the exchange.

First, check your spam folder. If the email isn't there, you've probably entered an invalid email address or are using a system that blocks our emails. To view, print, or receive the confirmation and email as an invoice, use the "User menu > Orders > Order History" and click on the icon for the invoice.

If you've entered the correct email address, you can simply reset your password. Click on the Sign In button, click Forgot Password, and wait a few minutes. You'll receive the password recovery code in your email, and you can then change your password.

You've probably signed up with a wrong email address or made a typo in your email address. Try to sign up again with the correct email address.

Refund protection is provided by XCover, an independent third-party company. Claims and refunds must be processed directly through XCover, as we are not involved in the process. To file a claim, create an account on [XCover.com](https://www.xcover.com/en/login) using the same email address you used for your purchase. For any questions, contact XCover directly, as they manage the claims and refund protection. You can find the necessary claim information in your sales confirmation email or under the 'Order History' menu.